Refund policy
Refund & Return Policy for 2TheWorld
At 2TheWorld, we pride ourselves on the quality and exclusivity of our products. Our aim is to ensure that every customer is completely satisfied with their purchase. Please review our Refund and Return Policy to understand how we handle post-purchase concerns:
INCORRECT SIZING IS NOT ELIGIBLE FOR REFUNDS/EXCHANGES: We provide model sizes, size charts, sizing instructions & product fit on our website. Any incorrect sizing ordered by customers are not our responsibility.
DAMAGED ITEMS ARE ELIGIBLE FOR REFUNDS/EXCHANGES:
RETURN PERIOD: We use a return period of 14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received. Please note that the return shipment must be sent back to us within these 14 days.
RETURN CONDITIONS: All items must be returned to us in an unworn and unwashed condition suitable for resale with the tags still attached to the items.Shipping costs are not refundable.
RETURN COSTS: Returns are on your own cost depending on the courier and the country you return your package from.
Thank you for choosing 2TheWorld. We’re dedicated to ensuring that your experience with us is nothing less than excellent.
REFUND COSTS: Please note that refund amounts may vary slightly due to bank and processing fees (typically 2–5%). These fees are determined by the payment provider and are outside of our control.
Contact Us: Should you need to address any concerns or require assistance, our customer support team is available to help you. Email us at support@2theworld.shop, and we will be in touch to provide the support you need.
